RETURN POLICIES

Return Policy for CHERRYCHEMUK.

At CHERRYCHEMUK, we strive to provide our customers with high-quality fashion and exceptional service. We understand that sometimes a product may not meet your expectations, and we want to make the return process as smooth as possible. Please review our return policy below:

1. Eligibility for Returns:

  • Items must be returned within 30 days of the purchase date.
  • The item must be unused, unwashed, and in its original condition with all tags attached.
  • Footwear must be returned in its original packaging.

2. Non-Returnable Items:

  • Final sale items.
  • Items marked as non-returnable on the product page.

3. Return Process:

  • To initiate a return, please contact our customer service team at [CHERRYCHEMFORPRESIDENT@GMAIL.COM within 30 days of receiving your order.
  • Provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our customer service team will provide you with a return authorization and instructions on how to return the item(s).

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
  • We recommend using a trackable shipping service and purchasing shipping insurance for your protection.

5. Refund Process:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If the return is approved, a refund will be processed to the original method of payment within [number of days] days.

6. Exchanges:

  • We currently do not offer direct exchanges. If you need a different size or color, please place a new order and return the original item.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer service team immediately for assistance.

8. Store Credit:

  • In some cases, store credit may be offered as an alternative to a refund.

9. In-Store Returns:

  • Online purchases can be returned in-store within the specified return period.

10. Contact Information:

  • For any questions or concerns regarding returns, please contact our customer service team at CHERRYCHEMFORPRESIDENT@GMAIL.COM

Thank you for choosing CHERRYCHEMUK We appreciate your business and are committed to providing you with a positive shopping experience.